General Tips

NOTE: The videos were recorded using our C2 Mini GPS Tracker. But the other two products are very similar in terms of their usage and operation (as a reference).

 

Radacat C2 Mini GPS Tracker Setup Guide 

Tips

  • Radacat C2 Mini has built-in GPS. To provide accurate location information, GPS requires a clear view of the sky.
  • To ensure the best performance, do not use C2 Mini when directly adjacent to other GPS devices.
  • Make sure to upgrade apps and firmware to the latest version.

     

    Product Specifications

    Light

    LED

    Bluetooth

    Bluetooth 5.0

    Navigation

    GPS/Glonass

    Sensor

    Six-axis (Gyro + Accelerator)

    Battery

    400mAh

    Charging Port

    Contact charging point

    Transmitted Power

    Peak MAX 1W

    Battery

    Lithium-ion

    Weight

    25g

    Dimensions

    42mm*42mm*18mm

    Operating Temperature

    -20～60 ℃

    Operating Range

    Up to 6 miles / 9.6 km

     

    1. What should I do after opening the packaging box?
    Download and install the Radacat Tracker app on your smartphone (available on Google Play and the Apple Store.)
    Open the App and register an
    Log in to your account.
    Pair your Radacat C2 Mini devices.

     

    1. Unboxing Radacat C2 MINI?
    Radacat C2 Mini is an all-in-one Off-Grid GPS tracker. When unboxing a Radacat C2 Mini, this is what you will find:
    • 2 C2 Mini GPS Trackers
    • 2 Silicone Cases
    • 2 Charging Cables
    • 1 User Guide

     

    1. Where can I find the app version and firmware version?
    App version: Go to Settings → About → App Version.
    Firmware version: Go to Settings → My Devices: The firmware version appears beside the battery charge icon.

     

    1. How do I pair my Radacat C2 Mini devices?
    Enable Bluetooth on your phone.
    Hold the power button for 3 seconds to turn on the Radacat C2 Mini GPS Tracker.
    Go to Settings → My Devices → press + to pair your device.
    Do not move the phone away from your Radacat device during the pairing process.
    Set up the device profile (photo, name)

       

      1. What is the Master and Tracker device?
      The first paired device is called the Master device, which is used to receive tracking information and messages. Make sure to keep the Master device connected with your mobile phone. Your next paired device is the Tracker device, and the default work mode is "Message".
      The Tracker device has six work modes, the Message mode, Live Tracking mode, Beacon mode, Location on-demand mode, 6-level alarm mode, and Relay mode.

       

      1. What is the Message Mode?

      Devices in the Message mode would enable some other users to use it. Other users could select "Tourist mode" on the login page and connect to the device to send and receive messages. This mode is suitable for people who love outdoor exploration, mountaineering, fishing, skiing, and other activities that involved communication in an off-grid environment. 

       

      1. What is the Live Tracking Mode?        

      Live Tracking mode enables real-time positioning. Place the device on items that need to be monitored, such as buggy, seniors, children, pets, etc. The Master device will query the location according to the set tracking interval time, or you can manually query the location at any time.

        

      1. What is the Beacon Mode?

       

      Beacon mode allows periodic positioning by placing the device on items requiring periodic monitoring, such as luggage, valuables, bicycles, small vehicles, etc. The Tracker device will automatically send the location to the Master device.

       

      1. What is the Location on Demand Mode?

      The location on-demand mode stays connected to the Master device and could query the location as needed through Master. Place the device on items that have location requirements but do not need real-time locating. It is mainly used to prevent the loss, such as carry-on luggage.

       

      1. What is the 6-Level Alarm Mode?

      The 6-level alarm mode would send a message after triggering the movement, simply placing the device on stuff that needs to be protected from loss, such as bicycles, motorcycles in the outdoor storage of valuable personal items. You can adjust its sensitivity from 1-6 levels, that is when the device moves, it will send a notification to your Master device and App.

       

      1. What is Relay mode?
      Relay mode can extend the communication distance and forward the information sent by others. It does not automatically locate, but requires you to obtain the location manually. You can place the devices outdoors.

       

           12. What is the GPS Tracking Interval, and how do I set it up?

      The Tracking Interval is how often your C2 Mini device sends location information.The device must be connected to your phone via Bluetooth during the Tracking Interval setup.
      Users can change the tracking interval by going to Settings → My Devices → GPS Tracking Interval.
      The C2 Mini must be connected to your phone via Bluetooth to set up its Tracking Interval.
      Tips: You can set longer interval times to preserve battery life.

       

         13. What is the Share function, and how do I set it up?

      If you want another Radacat's user to see your C2 Mini's Location, you can use the Share function to share your device.
      To share a device, ensure the device is connected to the Internet.
      Go to Settings→ My Devices→ Share Location, and enter their email.
      Sharing will be enabled.

       

          14. How do I set up my emergency information, and what does it include?

      Emergency information will be broadcasted when you send an SOS to everyone within the radio coverage range.
      The emergency information includes your location, emergency contact's name, his/her phone number, and other optional medical info.
      Go to Settings → My Devices → Emergency info. Fill in your information and save it to the device.
      Note: The C2 Mini device must be connected to your phone via Bluetooth to set up its Emergency information.

       

          15. How do I send or cancel an SOS?

      Press the C2 Mini power button five times in quick succession. To cancel the SOS, quickly press the C2 Mini power button five times again.

       

          16. How do I send my current location or a selected location?

      In a Message, press + → Location → select a location and Send.

       

          17. Do I have to change any settings if I travel to the EU?

      No. RadacatTracker will automatically change its frequency bands when you travel to the EU.
       

          18. How do I know if my message was received?

      For two-person messages, a blue checkmark will display when the message is received.

       

          19. What should I do if I encounter problems when using Radacat Tracker?

      If you would like to report an issue, please go to: Settings → Send Feedback
      Explain your issue and include a screenshot to help us diagnose the problem (optional).
      If you have questions or suggestions about our products, please visit our website for additional help and information or send us a message via our contact form.

       

          20. What kind of GPS accuracy should I expect?

      We strongly advise you to visit the Official GPS Website https://www.gps.gov/systems/gps/performance/accuracy/  that clearly explains how the GPS technology works, not only for Radacat C2 MINI but for any other device that features GPS technology (like other GPS trackers and smartphones). The Official GPS Website states that GPS accuracy depends on the number of obstacles between the GPS satellites and the device itself (which, in our case, is the tracker). Good GPS accuracy: open outdoor areas (beaches, parks, or urban Bad GPS accuracy: very dense regions (forests or very crowded urban environments, with a high amount of obstacles); cloudy weather; the indoor use case is not advisable.

       

          21. Is there any requirement or advice for the environment of using C2 Mini   GPS Tracker?

         FCC Compliance Statement

      NOTE: This device has been tested and found to comply with FCC Title 47 CFR Part 15 on Class B digital devices. These regulations are designed to provide reasonable protection against harmful interference in residential installations. This equipment device uses radio frequency (RF) energy and, if not installed and used by product instructions, may cause harmful interference to radio communications. Even when following instructions, there is no guarantee that interference will not occur during any particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference through one or more of the following measures:

      - Reorienting or relocating the receiving antenna.
      - Increasing the distance between the device and the receiver.
      - Connecting the device to an outlet on a different circuit.
      - Consult the dealer or an experienced radio/TV technician for help.

       

      Changes or modifications not expressly approved by the responsible party could void the user's authority to operate the equipment.

      This device complies with FCC Title 47 CFR Part 15. Operation is subject to the following two conditions:

      • This device may not cause harmful interference.
      • This device must accept any interference received, including interference that may cause undesired operation.

       

      FCC RF Exposure Information and Requirements

      The highest SAR value reported during product certification for use next to the head with a C2 minimum distance of 10 mm is 0.134 W/Kg. This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter.
      This product is compliant to FCC RF Exposure requirements and can be found on the FCC website.
      https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm 
      FCC ID: 2AS98C2

       

      Industry Canada Statement

      This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

      • This device may not cause interference.
      • This device must accept any interference, including interference that may cause undesired operation of the device.

      Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

      (1) l'appareil ne doit pas produire de brouillage.
      (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

       

      This EUT complies with SAR IC RSS-102 general population/uncontrolled exposure limits and has been tested by the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This device should be installed and operated with a C2 MINImum distance of 1 cm between the radiator and your body. This device and its antenna(s) must not be collocated or used in conjunction with any other antenna or transmitter.
       
      Cet appareil est conforme aux limites d'exposition DAS incontrôlée pour la population générale de la norme CNR-102 d'Industrie Canada et a été testé en conformité avec les méthodes de mesure et procédures spécifiées dans IEEE 1528 et IEC 62209. Cet appareil doit être installé et utilisé avec une distance C2 MINImale de 1 cm entre l'émetteur et votre corps. Cet appareil et sa ou ses antennes ne doivent pas être co-localisés ou fonctionner en conjonction avec tout autre antenne ou transmetteur.